Skip to content
English
Submit a Support Ticket
Go To Kinexio Website
  • There are no suggestions because the search field is empty.

Sep 2026: Tenant Engagement CMS - TikTok videos can be embedded in item content

Authors can now bring TikTok content directly into item content, making it easier to reuse short-form video as part of campaigns, events and tenant communications. This gives content teams another supported video option alongside existing providers.

What it is and why it matters

Content authors can now add TikTok videos to item content in a similar way to existing supported video providers.

This makes it easier to reuse engaging video content across tenant communications without requiring users to manually recreate or link around the original content.


When to use this

Use TikTok embeds when a relevant TikTok video forms part of the content you want to communicate through an item.

For example, it may be suitable for:

  • campaign content;
  • event promotion;
  • retailer or destination content;
  • short educational videos; or
  • social content being reused within Kinexio.

How it works (high-level)

When creating or editing item content in the CMS, authors can provide a supported TikTok video URL.

Kinexio converts the link into an embedded video player so the TikTok content can be viewed as part of the item rather than appearing simply as a text link.

Best practice tips

  • Use videos that add meaningful information to the item rather than embedding content purely for decoration.
  • Include enough surrounding text for users to understand the purpose of the video.
  • Check the item preview before publishing.
  • Make sure the original TikTok content is intended to remain publicly available.
  • Avoid relying on video alone for essential information; provide the key message in text as well.