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May 2026: Critical Communications - Speed up urgent communications with smarter Critical Comms defaults

Critical Comms now uses improved default recipient settings when messages are copied across all channels.

Why this matters

This reduces manual setup during time-sensitive situations and helps teams act more quickly and confidently.

When to use this

Use this when sending urgent communications across multiple channels and you need recipient settings to be applied quickly.

How It Works (High-Level)

When users choose to copy a communication across all channels, the system now applies more useful default recipient settings automatically.

Best practice tips

Always review recipient settings before sending urgent messages. Use the all-channel option when speed and consistency are important. Keep templates up to date so they are ready when needed.